Account Questions

How do I create an account?

To create an account, simply click on the "account" button located at the top left corner of our website. Fill in the required information, including your name, email address, and password. Once you have completed the form, click "Create Account" to finish the process.

How do I login?

To login to your account, click on the "account" button located at the top left corner of our website. Enter your email address and password, then click "Login" to access your account.

How do I reset my account password?

If you have forgotten your password, click on the "account" button located at the top left corner of our website. On the login page, click on the "Forgot Password" link. Enter your email address and click "Reset Password". You will receive an email with instructions on how to reset your password.

How do I edit my payment information?

To edit your payment information, login to your account and go to the "Payment Settings" section. Here, you can update your credit card details or add a new payment method. Make sure to save your changes before leaving the page.

How do I change my email?

To change your email address, login to your account and go to the "Account Settings" section. Here, you can update your email address. After making the changes, click "Save" to update your account with the new email.

How can I find the status of my order?

To find the status of your order, login to your account and go to the "Order History" section. Here, you will see a list of your past orders along with their current status. If you have any specific questions about your order, you can contact our customer support team for assistance.

How do I track my order from my account page?

To track your order from your account page, login to your account and go to the "Order History" section. Find the order you wish to track and click on the "Track Order" button. This will redirect you to the shipping carrier's website where you can enter your tracking number to get real-time updates on the status of your shipment.

Where do I find information about my order history?

To find information about your order history, login to your account and go to the "Order History" section. Here, you will find a detailed list of all your past orders, including order dates, items purchased, and order status.

My account page does not have the most up to date information. How can I fix it?

If your account page does not have the most up to date information, try refreshing the page or clearing your browser's cache. If the issue persists, please contact our customer support team for further assistance. They will be able to help you resolve any discrepancies or update your account information manually.